Floxpad is primarily accessed through your web browser, so most users can get started without installing desktop software. Some integrations or advanced automation workflows may require an agent, connector, or additional configuration depending on your environment.

Getting started is easy! After signing up, you'll be guided through a quick onboarding wizard that helps you connect your cloud provider, set up your first environment, and invite team members. The whole process takes about 5 minutes.

Yes. Floxpad can support importing existing project information and connecting external systems so you do not have to start from scratch. Available import methods depend on the source system and may include integrations, APIs, or structured file imports.

Yes. You can create and manage multiple projects and associate each project with the environments, services, resources, and collaborators relevant to it. This helps teams separate development, testing, staging, and production workflows while retaining centralized visibility.

Yes. Workspace and project administrators can assign users to roles and control access based on their responsibilities. Permissions can be used to limit who can view, edit, or administer within specific projects and environments.

The Floxpad Marketplace provides a range of integrated tools and utilities that you can connect based on your workflow requirements. Simply select the required tool from the Marketplace and follow the setup instructions to configure it. Floxpad will begin synchronizing the information required for the enabled workflow.

Floxpad Marketplace offers a range of integrated tools and utilities to extend its capabilities. CI/CD tools like Jenkins integration is available with Standalone deployments Floxpad supports flexible deployment across AWS, Azure, GCP, and other cloud environments to meet your infrastructure requirements.

Synchronization frequency depends on the integration and the type of data involved. Some events can be processed in near real time, while other information may be refreshed on a scheduled basis. Integration settings and status information indicate the applicable behavior.

Yes, Floxpad provides a powerful no-code automation solution that can be used to automate a wide range of tasks and workflows. It integrates with CI/CD platforms and can automatically trigger test or workflow execution as soon as a software deployment is completed.

Floxpad AI with Automation Connector uses Single Sign-On (SSO) for a seamless and secure authentication experience. Other Floxpad products provide dedicated login credentials, allowing each product to be accessed securely and independently.

Yes. Role-based access controls allow administrators to grant permissions according to a user's responsibilities. This helps organizations apply least-privilege access across workspaces, projects, environments, and administrative functions.

We take security seriously. All data is encrypted at rest and in transit using AES-256 encryption. We're SOC 2 Type II certified, support SSO via SAML/OIDC, and offer granular role-based access controls. Regular security audits and penetration testing ensure your data stays safe.

Customer data is hosted in secure cloud infrastructure. Floxpad also provides the flexibility to deploy in a customer-selected private cloud environment, based on the organization’s infrastructure, security, and data-residency requirements.

Floxpad uses automated backup and recovery processes designed to protect service data against accidental loss or infrastructure failures. Backup frequency, retention, and recovery objectives may vary by service tier and should be confirmed for production or regulated workloads.

Access to organizational data is restricted to authorized users based on configured permissions. Floxpad personnel do not have access to organizational data. Floxpad personnel may access only the information required for license management and related service administration.

Your organization retains ownership of the data it submits to Floxpad. Floxpad processes that data to provide and support the service, subject to the applicable terms of service, privacy policy, and any agreed data-processing terms.

Floxpad is designed to manage and organize project and account information within the platform, where the data structure is optimized for use across Floxpad workflows and features. Data export is available for selected areas, such as requirements and other supported artifacts, based on the functionality provided within the platform.

Before cancellation, administrators should export any information they need to retain. Data retention and deletion after termination are governed by Floxpad's contractual and privacy terms, so the exact retention period should be confirmed before this answer is published.

Use the support option within Floxpad or the contact channels listed on the website. Including your workspace, affected features, steps to reproduce the issue, and any relevant error message will help the support team investigate more quickly. Alternately you can also send email on admin@floxpad.com

Feature requests can be provided to your sales representative. Describe the problem you are trying to solve, who it affects, and the desired outcome so the product team can evaluate the request in context.

For maintenance that may affect service availability, Floxpad can notify customers through appropriate service channels such as email, in-app notices, or a status page.